The American company OTG Management, engaged in the restaurant business, today announced the grand experiment.
Within 18 months, she will equip its cafes iPad. First of all, 6000 will install devices in the airport in New Jersey.
They will accommodate not only the tables and at the bar, but also in waiting rooms throughout the terminal Airlines United Airlines.
To activate the iPad and set them to begin to fully enjoy, to the camera FaceTime will need to bring your boarding pass. He will pull all the flight information about the passenger (on the route to the previous preferences purchases) and will offer to place an order.
Project equip airports with new gadgets OTG Management estimates at $ 20 million. There will be converted 55 restaurants including network and has a sushi bar and grill bars. All of them will use the iPad as a table of orders.
According to Albert Lee, dealing with technical support of OTG Management, the introduction of tablets into the work of catering accelerate the process of customer service.
Thanks to the iPad one waiter will serve twice as many tables, but this does not mean that we dismiss the part of employees. We do not believe in absolute automation. Freed from taking orders, we will pay the comfort of customers.
- Albert Lee, Director of Maintenance
OTG company appeared in 1996, opening a chain of cafes in airports, but its rapid growth came in the period after 2011. That's when they first began to use iPad in their work, certainly not as big, as planned now, but the work still was entrusted to them. OTG Management now present in 11 US airports and in their network includes more than 200 restaurants.
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