This statement was published in the framework of the project Support iPhones.ru. Write on e-mail:
press (at) and get the solutions to the problems associated with the use and operation of Apple devices.
Reader Question:
Catherine
I restored the backup, and then the iPhone disconnected. Apple appears and disappears after a few seconds and is no longer included.
Our answer:
Hello, Catherine.
1. First check that the iPhone is charging. First, from the computer, and then from the wall outlet. Perhaps the fact that the battery of the village and the iPhone does not have enough charge for inclusion.
2. If it is not in charge - try "hard" reset. For this purpose, hold for 10 seconds. Home button and the Power (7 on the iPhone instead of the Home button, press the volume down).
3. If it does not help - connect your smartphone to your computer and launch iTunes. If the program will see the connected phone - try again to restore the firmware on the device.
4. Now, check - cable. Find another "string", and try to connect your iPhone to your computer through it. If iTunes will see the device - Recover again.
5. The last thing left to do - to try to connect your iPhone to the other computer. Install iTunes on it and see if the device is detected.
If none of the methods of problem solving are not helped, iPhone is not recognized by the computer, a replacement cable does not work - have to carry a smartphone to a service center.
press (at) and get the solutions to the problems associated with the use and operation of Apple devices.
Reader Question:
Catherine
I restored the backup, and then the iPhone disconnected. Apple appears and disappears after a few seconds and is no longer included.
Our answer:
Hello, Catherine.
1. First check that the iPhone is charging. First, from the computer, and then from the wall outlet. Perhaps the fact that the battery of the village and the iPhone does not have enough charge for inclusion.
2. If it is not in charge - try "hard" reset. For this purpose, hold for 10 seconds. Home button and the Power (7 on the iPhone instead of the Home button, press the volume down).
3. If it does not help - connect your smartphone to your computer and launch iTunes. If the program will see the connected phone - try again to restore the firmware on the device.
4. Now, check - cable. Find another "string", and try to connect your iPhone to your computer through it. If iTunes will see the device - Recover again.
5. The last thing left to do - to try to connect your iPhone to the other computer. Install iTunes on it and see if the device is detected.
If none of the methods of problem solving are not helped, iPhone is not recognized by the computer, a replacement cable does not work - have to carry a smartphone to a service center.
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